Can I submit a report anonymously?+
Yes. The online form can be completed anonymously. Please note that anonymous reports may limit the CSC's ability to follow up directly with you, and any information you provide will be handled in line with GDPR — anonymous reports are not retained beyond what is necessary to assess the concern.
Do I have to be a member of the society to submit a report?+
No. The CSC can receive reports from any student about a society's conduct, even if you are not a member. If you experienced something at a society event or were affected by a society's actions, you are welcome to submit a report.
What happens after I submit a report?+
The CSC Chairperson will review your report and decide on the most appropriate next steps. This may include reaching out to you for more information, meeting with the society's committee, or referring the matter to another College office if it falls outside the CSC's remit. You will be kept informed where possible.
What if my complaint involves bullying, harassment, or discrimination?+
These issues fall outside the CSC's remit and should be directed to the relevant College services. For bullying, harassment, or sexual misconduct, contact the Dignity, Respect & Consent (DR&C) Service. For discrimination, contact the Equality Office. The CSC will refer reports of this nature to the appropriate service.
What if my complaint is about a CSC Officer or Executive member?+
If your complaint is about a CSC Officer or Executive member, it should be directed to the wider CSC Committee rather than the Chairperson alone. If the complaint relates to the CSC as a whole, the appropriate route is through the Capitations Committee.
Is there an appeals process?+
The CSC process is designed to be thorough and proportionate. If you feel an outcome was inappropriate, you can raise this with the CSC Chairperson directly, or escalate through the Capitations Committee if necessary.
What can the CSC actually do in response to a complaint?+
The CSC can enquire about an issue and require a society committee member to attend a meeting. Depending on the findings, the CSC may take a range of actions, from issuing guidance to a society's committee through to initiating formal disciplinary proceedings in serious cases.
What if the Chairperson is unavailable?+
The online form is monitored by the CSC Chairperson, with the Secretary acting as a backup. Reports will not go unread if the Chairperson is temporarily unavailable.
I'm a society officer — where can I learn more about handling issues within my society?+
The CSC produces a Guidance on Society Issue Resolution document specifically for society committees, covering how to handle internal conflicts, foster inclusive environments, and when to involve the CSC. This is covered during Society Training Workshops and the CSC Training Day at the start of each academic year.
